“Family doctors are prioritising phone calls from patients to ensure that those who are acutely unwell can get appointments the same day. It’s among a raft of changes being adopted by GP practices to deal with rapidly rising demand and an increasingly stretched GP workforce.”
See the full article here
http://www.radionz.co.nz/news/national/328211/stretched-gp-practices-screen-patients-by-phone
Listen to the audio here